Here are some of the most Frequently Asked Questions from our customers or those interested in our services.

How does solar work?

Solar panels gather energy from the sun via direct current (DC) electricity.  The DC is converted to alternating current (AC) electricity via an inverter, as equipment and appliances typically require AC electricity.

What are the benefits of solar energy?

Using solar can reduce your energy operating costs by up to 40% and also reduce your carbon emissions.

What happens when there is no sunlight or on a cloudy day?

Our estimation of solar production uses the leading technology and factors in meteorological data, which accounts for cloudier days.

How will you guarantee that my business saves money?

We offer a variety of models to offer our clients flexibility and the highest possible savings. Where regulation permits, we offer power purchase agreements which allow our clients to pay a tariff/kWh (lower than the grid tariff or cost of running a generator) based on solar power consumption. As some countries do not permit this arrangement, we will structure a payment that is cheaper than your grid and/or generator costs, which you share with us.

What should we expect in regards to monthly savings when your systems are installed?

We predict savings per month based on the expected yield. This should generally be the case but if your load pattern changes, or we have extremely volatile weather for a period of time, your anticipated savings will be affected.

How do you ensure that we are not charged by the grid for the electricity that is generated  from solar?

Our installations include a meter to measure solar power consumption. This meter is positioned after the grid, preventing yield from solar to be interpreted by the grid’s meter as coming from the grid.

Which equipment manufacturers do you use and why?

We use tier one manufacturers and equipment in all our systems that come from Europe, the United States and Asia.

How long is the lifespan of the components and what are the warranties on them?

Although the lifespan varies for each component, it can reach up to 25 years.

Can I go off the grid?

We provide comprehensive power solutions including battery storage which can take you off the grid. Depending on your preferences, we can also integrate with the grid and other power sources in your site. The configuration in all cases is that solar is the main source of power during the daytime and any other energy required is generated by other existing power sources. This configuration is completely automated.

How do I confirm if solar can work at my site?

We conduct remote and physical audits to understand the specific requirements for each location. Our solutions are customized based on audit findings. We would be happy to share more details about our offerings for your specific location. Contact us here.

What size solar systems does Daystar install?

We install solar systems ranging from 5kW to 10MW.

What is the key difference between Solar-as-a-Service and Power-as-a-Service?

With Solar-as-a-Service, we install a simple solar solution and charge all generated solar power per kWh. For Power-as-a-Service, we take full control of the entire power operation and install additional power equipment ranging from battery backup to diesel/gas generators and charge a fixed monthly fee.

Does Daystar install only solar solutions?

We are a renewable energy company and can provide a wide range of solutions, not limited to just solar systems.

What is the uptime guarantee for Daystar systems?

Daystar offers a 99% minimum uptime guarantee. Our current projects have an uptime of over 99.9%.

Where does Daystar operate?

We operate in Nigeria, Ghana, Togo and Senegal and plan to expand across Africa.

Can solar power industrial-scale load?

Yes, solar solutions can power loads of all capacities, with roof and ground space being the only limiting factors.

Where does Daystar install the solar panels?

We are able to install solar panels on available roof or ground space. We can also construct carport structures to deploy additional solar panels.

Can solar work with other power sources?

Our solar systems are designed to work in conjunction with any other available power source.

What is a typical installation timeline?

Depending on system capacity, stock availability and any required regulatory permits, we can complete installation between 1 to 5 weeks.

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