This Privacy Notice provides you with information on the processing of your personal information by Daystar PowerEnergy Solutions Limited (“Daystar” herein), whether as using our services and/or purchasing products from Daystar which is a member of the Shell Group of companies.
This privacy notice explains, amongst other things, what personal data we process, for which purposes we process your personal data, for how long we hold your personal data for; how to access and update your personal data and where to go for further information or to lodge a complaint.
As well as this Privacy Notice, bespoke privacy notices and supplementary privacy statements may contain further information about how Shell is processing your personal data. These privacy notices may vary among the countries in which we operate to reflect local practices and applicable law requirements.
We do not intentionally collect personal data of individuals of those who are under 18 years old. Except in those cases where we organize educational events specifically designed for those under 18 years old. If you are under 18 years old (or a different age to reflect local legal requirement for minors) please do not send us your personal data.
Given that our products and services relate to driving, we assume you are over 18 years old. If you wish to contact us in a way which requires you to submit your personal data (such as for educational or innovation events) please ask your parent or guardian to do so on your behalf.
We collect personal information about you as a customer. This may include:
In addition, in order to comply with legal and regulatory obligations, to protect our assets and employees/contractors and specifically to ensure that we can comply with trade control, anti-money laundering and/or bribery and corruption laws and other regulatory requirements, we carry out screening (pre-contract and on aperiodic basis post-contract) on owners, shareholders and directors of ourBusiness customers, Suppliers and Business Partners. This screening takes place against publicly available, or government issued sanctions lists and media sources.
The screening does not involve profiling or automated decision making in relation to the counter parties or potential counter parties.
Failure to provide us with the information required will negatively affect our ability to communicate with you, or our ability to enter a contract with a counter party or continuing to contract with a counter party.
With the aim of ensuring you have a seamless experience with the Shell group and depending upon the nature of your engagement with Shell, we combine information gathered from the sources referred to above to create a personal profile of you. This enables you to interact with different Shell companies more easily and ensures we have the most up to date information about you in order to better develop services and products and to tailor offers relevant to your specific interests.
Please note however, you can control how Shell uses this information.You can opt out of having your personal data combined in this way. For further details please refer to section below: ‘Your rights in relation to your personal data’.
Where your personal data have been transferred to companies within theShell group and/or to authorized third parties located outside of your country we take organizational, contractual and legal measures to ensure that your personal data are exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal data. These measures include Binding Corporate Rules for transfers among the Shell group and for Shell companies in the EU, European Commission approved transfer mechanisms for transfers to third parties as well as any additional local legal requirements. You can find a copy of Shell BindingCorporate Rules at www.shell.com.ng/privacy.html or by contacting privacy-office-SI@shell.com
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use. We may use encryption for some of our services, we apply authentication and verification process for access to our services and we regularly test, assess and evaluate the effectiveness of our security measures.
Any personal data that is required for the purposes of conclusion and execution of agreements with customers, suppliers and business partners will be held during the duration of the contractual relationship and up to 15 years after. For agreements which have a term of more than five years and for the purposes set out above, these agreements will be held for 35 years with effect from the commencement of the agreement.
Personal data gathered which relates the screening against publicly available or government issued sanctions lists and media sources, such personal data is held for no longer than 15 years after it was first gathered.
In all cases information may be held for a) a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or b) a shorter period where the individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.
To make any rights requests please email us at privacy-office-SI@shell.com or call us on +234 908 810 6045 and we will aim to complete your request within 1 month.
If you have any issues, queries or complaints regarding the processing of your personal data, please contact us at: privacy-office-SI@shell.com with subject “privacy officer” or call Daystar Power on +234 908 810 6045 or contact Shell Nigeria Data Privacy Office on PT-SCiN-Privacy-Office@shell.com
Since we are part of the Shell Group, you may also contact the ShellGroup Chief Privacy Office at Shell International B.V. The Hague, TheNetherlands - Trade Register No. 27155369 Correspondence: PO Box 162, 2501 AN,The Hague, alternatively you can also email the Shell Group Chief PrivacyOffice at privacy-office-SI@shell.com
If you are unsatisfied with the handling of your personal data by Shell, then you have the right to lodge a complaint to theNational Information Technology Development Agency whose address is No. 28,Port Harcourt Crescent, Off Gimbiya Street, P.M.B 564, Area 11 Garki, Abuja, Nigeria and/or the Nigerian Communication Commission whose address is lot 423 Aguiyi Ironsi Street, Maitama, Abuja, FCT 900271, Nigeria https://nitda.gov.ng
If you are unsatisfied with the handling of your personal data by us, you also have the right to lodge a complaint to the Shell Group regulator which is the Dutch Data Protection Authority. Please visit https://autoriteitpersoonsgegevens.nl/en for more information.
This Privacy Notice may change over time and was last updated on 1st January 2023.